Youth & Children’s Health

Enrollment Assistance

Overview

Kent County Health Department
Insurance Enrollment Assistance for the Maryland Health Connection

CONTACT INFO

Phone: 410-778-7039
Hours: Monday through Friday 8:00 a.m. to 4:30 p.m.

Insurance

Effective November 19th, new customers have 3 ways to apply for insurance on the exchange:

1. One-to-one enrollment assistance will be provided by our Health Department MCHP Staff @ 410-778-7035, 410-778-7039 or 410-778-7023.

2. Go online to: www.marylandhealthconnection.gov and set up an account and enroll.

3. Call the Maryland Health Connection (MHC) call center: 1-855-642-8572 (TTY: 1-855-642-8573).

There are no paper applications provided or accepted for this enrollment. Applicants must set up their own accounts on a computer, call the 800 number, or seek assistance locally as noted above.

Note***Applications will still be accepted at this time for those clients that are re-enrolling in Medicaid (re-determination applications).

ACCU

Administrative Care Coordination Unit of Kent County Health Department

What is ACCU?
The program helps individuals with medical assistance to learn about their health benefits and how to appropriately utilize available health care services.

Ombudsman Program

What is an Ombudsman?
The Ombudsman deals with complaints or problems individuals may have with their Managed Care Organization.